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Frequently Ask Questions. 2


To check the status of your refund, log in to your account and navigate to the 'Order History' or 'My Purchases' section. Here, you'll find details about your refund request, including the processing status and expected timeline.

You can expect to receive your refund within 4 business days after your request has been approved. The exact timeframe may vary depending on your payment method and financial institution.

Refund Policy Violation: Your request may not have met the criteria outlined in our refund policy, such as exceeding the eligible refund period or using the course extensively after purchase. Incomplete Information: If your request lacked essential details or documentation, it may have been denied. Ensure that you provide all required information when requesting a refund. Non-qualifying Circumstances: Certain circumstances, such as promotional pricing or special offers, may not be eligible for refunds as per our policy.

In cases where a transaction is not eligible for a refund to your original payment method, the refund will be granted using SIMPLELEARN Credit

You can check the status of your refund by logging into your account and navigating to the "Order History," "My Purchases," or "Refunds" section. Here, you'll find details about your refund request, including its processing status and expected timeline for completion. If you don't see this information or need further assistance, you can contact customer support for help.
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